Your privacy is important to us. This Privacy Policy explains our online and offline information practices and the choices you can make about the way your information is collected, used, and protected by LexLegal, PLLC.
Information We Collect
We do not collect personally identifiable information about you, such as your name, address, telephone number, fax number, or email address, unless you voluntarily provide it to us, including by submitting a “Contact Us” form, completing an intake form, engaging with our communications, or contacting us by email or telephone.
We automatically collect certain non-personally identifiable information when you visit our website. This information is used in an aggregated manner and does not identify you personally.
- Browser type
- Operating system
- IP address
- Referring URLs
- Internet service provider domain
Use of Artificial Intelligence and AI Agents
We may use artificial intelligence (“AI”) tools and AI-enabled agents to assist with the following functions:
- Website chat, online intake, phone intake, or form interactions
- Initial response handling or routing of inquiries
- Transcription, summarization, or categorization of communications
- Quality assurance, analytics, and operational efficiency
AI tools may process information you voluntarily provide to us. These systems are used to support and augment human review, not to replace professional judgment or legal advice. We do not use AI to make final legal determinations, provide legal advice, or establish an attorney-client relationship.
If you interact with an AI-enabled chat or intake feature, you are communicating with an automated assistant, not with a lawyer or other member of the firm. The assistant cannot provide legal advice, cannot form an attorney-client relationship, and should not be relied upon as a substitute for consultation with a licensed attorney. Please do not submit confidential or sensitive information through any AI feature. Where the firm uses third-party AI service providers, those providers are engaged under confidentiality obligations and are directed not to use information you provide to train their models or for any purpose other than performing services for the firm.
Information processed by AI tools is handled in accordance with this Privacy Policy and applicable laws, and access is limited to authorized personnel and service providers.
How We Use Information About You
- Analyze website usage and improve site design, performance, and content using non-personally identifiable information
- Respond to inquiries and evaluate potential matters
- Communicate with you at your request
- Process job or employment applications
Personally identifiable information you provide is used solely for the purpose for which it was submitted. We do not sell, rent, or trade your personally identifiable information.
We will not contact you for unrelated matters unless you expressly request such contact.
If you submit résumé or employment information, it will be used only for internal evaluation purposes.
We may disclose information if required by law, legal process, court order, subpoena, or when we believe in good faith that disclosure is necessary to comply with legal obligations or protect our rights.
Call Recording and Communications Monitoring
Telephone calls, online chats, or other communications with LexLegal, PLLC may be recorded or monitored for the following purposes:
- Quality assurance
- Training
- Compliance
- Documentation
- Accuracy
In two-party (or all-party) consent jurisdictions, we will request and obtain consent prior to recording, in accordance with applicable state and federal laws. If consent is not provided, the call will not be recorded or alternative communication methods may be offered.
The firm is located in Arizona, which is a “one-party consent” state under A.R.S. § 13-3005. This means that, for communications in which all parties are located in Arizona, the firm may lawfully record a call to which it is a party. As a matter of practice, however, the firm provides a recording disclosure at the outset of recorded calls. If a communication involves a participant located in a state that requires the consent of all parties, the firm will follow the more restrictive applicable law and will request and obtain consent before recording, consistent with the paragraph above.
By continuing a call after receiving a recording disclosure, or by affirmatively consenting when prompted, you acknowledge and agree to such recording where legally permitted.
Text Message (SMS) Program
If you provide us with your mobile telephone number, you may receive text (SMS) messages from LexLegal, PLLC, such as appointment and consultation reminders, responses to your inquiries, intake follow-up, and other communications relating to the legal services you have requested.
We send these messages only after you have opted in, for example by submitting your mobile number and consent through our website or intake form. You are not required to provide consent to receive text messages as a condition of obtaining any legal service from the firm.
Message frequency varies. Message and data rates may apply. You can opt out of text messages at any time by replying STOP to any message, after which you will receive a single confirmation that you have been unsubscribed and will receive no further texts unless you opt in again. For help, reply HELP, or contact us using the information in the “How to Contact Us” section below. Opting out of text messages will not affect your ability to communicate with the firm by other means.
We use the mobile information you provide only to deliver the text messages described above and to respond to you. We may share this information with vendors that help us deliver messages on our behalf, such as our messaging platform provider and telecommunications carriers, and only as necessary to provide the messaging service. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. We retain records of your opt-in and opt-out requests as needed to operate the program and comply with applicable law.
Collection of Information by Third-Party Sites and Service Providers
Our website may contain links to third-party websites with different privacy practices. We are not responsible for the privacy policies or content of those sites and encourage visitors to review their policies independently.
We may use third-party vendors and service providers to support our operations, including:
- Hosting providers
- Analytics tools
- AI service providers
- Communications platforms
These providers are authorized to use information only as necessary to perform services on our behalf and are subject to confidentiality and security obligations.
Cookies and Tracking Technologies
A cookie is a small text file placed on your device to help websites function properly and improve user experience. We may use cookies and similar technologies to:
- Enable website functionality and personalization
- Remember user preferences
- Compile aggregated, anonymous statistics about website usage
Cookies may be session cookies (which expire when you close your browser) or persistent cookies (which remain for a defined period).
You may disable cookies through your browser settings, but doing so may limit certain website features.
We may use third-party analytics services, such as Google Analytics, to understand how visitors use our website. You can opt out of analytics tracking by adjusting your browser settings, by using available browser-based opt-out tools (for example, the Google Analytics Opt-out Browser Add-on), or by enabling a “Do Not Track” or similar privacy signal in your browser where supported. Disabling these technologies will not prevent you from using the website, although some features may be affected.
Data Security
We employ commercially reasonable administrative, technical, and physical safeguards to protect information collected online and offline. However, no system can be guaranteed to be completely secure, and we cannot guarantee absolute security of your information.
Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, including to evaluate potential matters, respond to inquiries, provide legal services, and comply with our legal, regulatory, professional-responsibility, and recordkeeping obligations. Information relating to actual or potential representation may be retained in accordance with applicable rules governing client files and the Arizona Rules of Professional Conduct. When information is no longer required, we will take reasonable steps to securely delete, destroy, or de-identify it.
Children’s Privacy
This website is intended for adults and is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that a child under 13 has provided us with personal information, please contact us using the information below, and we will take reasonable steps to delete that information.
Your Choices and Rights
You may request to:
- Access, update, or correct your personal information
- Withdraw consent where applicable
- Request deletion of personal data, subject to legal and regulatory requirements
Requests may be submitted using the contact information below.
How to Contact Us
If you have any questions or concerns regarding this Privacy Policy or our information practices, please contact:
LexLegal, PLLC
Email: admin@lex-legal.com
Revisions to This Privacy Policy
We reserve the right to revise or update this Privacy Policy at any time. Changes will be effective upon posting. We encourage you to review this policy periodically.